Shipping Time
Shipping takes 5 to 13 business days (tracked).
Shipping Prices
United States 🇺🇸: FREE
Order Tracking
Once your order is shipped, you will receive an email with a tracking number (which can take 24-48 hours to update).
When Will My Order Ship Out?
All orders are processed and dispatched within 1-3 business days, followed by the shipping time mentioned above.
Change of Address
We cannot change the delivery address once your item is in transit. If you need to change the delivery address, please contact us within 24 hours of placing your order at contact@matilra.shop.
Cancellations
If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. If the parcel has been delivered without you being present, please contact customer service for the next steps.
Need Help?
If your order hasn’t received a tracking update in a while, it’s usually due to a courier error or delay. Your order will likely be delivered within the shipping times mentioned above.
This website, www.matilra.shop, is operated by MATIL RA LLC.
Company Address:
600 East Ave, Rifle, CO 81650, USA
Customer Support:
Email: contact@matilra.shop
Phone: +1 (720) 743-2611
Founder:
Mahmud Ismanto